Customer Support
The LogLogic Customer Support Team provides a range of support offerings backed by industry-leading expertise. These offerings span all phases of your program life cycle, from planning to customization to deployment. Our experts are committed to providing timely and accurate solutions to all types of support issues.
- Essential Support — 24x7 web, email and phone support. Callbacks and escalations guaranteed within specific response times.
- Basic Support — 6 am to 5 pm PST, M–F (excluding federal holidays). Web, email and phone support.
- Documentation — Complete documentation available online.
- Updates — Software updates are provided on a regular basis, along with update procedures and release notes.
Contacts
To reach our experienced support team:
- Telephone: +1.800.957.LOGS (5647) or +1.408.834.7480
- E-mail: support@loglogic.com
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